Terms and Conditions

Cancellations

Payments are non-refundable.  Transfer to another event may be possible at the discretion of Climb South West. You will need to contact us in writing. Under normal circumstances, we require a minimum of 4 weeks notice for a deferral to the following year, and a minimum of 2 weeks notice for a 50% credit towards a different event. You may defer only once.

Insurance

Climb South West’s insurance covers all legal liability of the relevant activity to the clients. It does not cover personal accident or loss where there is no liability on the part of the company.

Clients are therefore strongly advised to take out insurance to cover the risk of personal accident, liability, loss of personal effects and cancellation

Weather Conditions

We do not anticipate cancelling any events due to the weather but may have to alter routes and activities accordingly. This will be communicated clearly with you. If we are forced to cancel an event due to extreme or life threatening weather, you will be offered a 50% credit towards the same event next year.

Medical Conditions/Special Needs

Participants will need to be physically fit to take part in the activity. Please inform us of any relevant medical conditions or special needs that may affect your involvement in the event.

Under 18s

Under 18s are welcome on some of our events and courses, but they will usually need to be accompanied by a parent or legal guardian. Please contact us to discuss before making a booking.

E Mail

Your e mail address will only be used for the purposes of future promotional information and not shared with any third party. Please let us know if you do not want to receive information of future events and courses.

Photography

Photographs taken by Climb South West staff will only be used for publicity purposes and will not be passed on to third parties.